What is the Eduroam Network?
The main objective of the eduroam (Education Roaming) network is to provide the academic community with a wireless network service, available between participating institutions.
Who can join the Eduroam network?
All institutions connected to the RCTS network (RCTS IP Service) can join.
What are the costs of this service?
There are no additional costs for entities subscribing to the RCTS IP service.
Which institutions are currently using Eduroam?
The eduroam network is currently available in 76 countries. In Portugal, 61 institutions have joined this service. Almost all educational institutions and state laboratories in Portugal offer access to this network. The list of locations can be found here.
How is authentication performed on the Eduroam network?
Authentication is performed at the user's home institution, using their institutional credentials.
What devices can be used on the Eduroam network?
Any mobile device (laptop/phone/tablet) can be used to connect to the eduroam network.
How can I request more information about the Eduroam network?
You should contact FCCN|FCT at noc@fccn.pt or visit the service page.
Is there any loyalty period associated?
Yes, the minimum stay period is 12 months. After this period, any request to terminate the contract must be made with 30 days' notice.
Is the service monitored 7x24x365?
Yes, in addition to monitoring, a supervision service (human support) is provided during the same period.
Which organizations are currently using the RCTS IP service?
This list is available here.
What is the average activation time for the RCTS IP service?
60 days. This period may vary depending on geographic location and existing telecommunications infrastructure.
How should I proceed to request more information about the service?
Please send an email to noc@fccn.pt. Once the service is active, only registered administrative and technical contacts will be able to request information or make changes to the active service.