What speeds does the RCTS IP service provide?
Between 100Mbps and 10Gbps. These speeds are synchronous, meaning the transmission capacity is equal to the data reception capacity.
Can I receive RCTS IP service in two geographically distinct locations?
These situations always require analysis of the requirements and are analyzed individually.
I already have a connection to a commercial ISP. Can I continue using the same addresses by subscribing to the RCTS IP service?
No. The RCTS IP service only provides service to IP addresses owned by RCTS or the organizations themselves. In the event of a commercial ISP shutdown, and the address is not owned by the organization, the address will have to be "returned" to the commercial ISP.
What is “academic traffic” and “commercial traffic” in the context of the RCTS IP service?
"Commercial traffic" refers to communications originating from networks that are not research and teaching networks, nor do they belong to entities that have a direct traffic exchange link with RCTS or the GÉANT Network. "Academic traffic" refers to all other traffic originating from other sources.
Does the RCTS IP service include management of my firewall?
No, no type of filtering is performed when delivering the service.
What are the costs of the service?
Costs are calculated according to the nature of the proposing organization, its geographical location and the tariff in force.
Is there any loyalty period associated?
Yes, the minimum stay period is 12 months. After this period, any request to terminate the contract must be made with 30 days' notice.
Is the service monitored 7x24x365?
Yes, in addition to monitoring, a supervision service (human support) is provided during the same period.
Which organizations are currently using the RCTS IP service?
Essa lista está disponível aqui.
What is the average activation time for the RCTS IP service?
60 days. This period may vary depending on geographic location and existing telecommunications infrastructure.
How should I proceed to request more information about the service?
Agradecemos o envio de e-mail para noc@fccn.pt. Depois do serviço estar ativo, apenas os contactos administrativos e técnicos registados poderão efetuar pedidos de informação ou alteração ao serviço ativo.
Can I receive the RCTS Plus service in two geographically distinct locations?
Yes, the minimum is two locations. This Service can connect multiple locations in different locations.