I already have a connection to a commercial ISP. Can I continue using the same addresses by subscribing to the RCTS IP service?
No. The RCTS IP service only provides service to IP addresses owned by RCTS or the organizations themselves. In the event of a commercial ISP shutdown, and the address is not owned by the organization, the address will have to be "returned" to the commercial ISP.
What is “academic traffic” and “commercial traffic” in the context of the RCTS IP service?
"Commercial traffic" refers to communications originating from networks that are not research and teaching networks, nor do they belong to entities that have a direct traffic exchange link with RCTS or the GÉANT Network. "Academic traffic" refers to all other traffic originating from other sources.
Does the RCTS IP service include management of my firewall?
No, no type of filtering is performed when delivering the service.
What are the costs of the service?
Costs are calculated according to the nature of the proposing organization, its geographical location and the tariff in force.
Is there any loyalty period associated?
Yes, the minimum stay period is 12 months. After this period, any request to terminate the contract must be made with 30 days' notice.
Is the service monitored 7x24x365?
Yes, in addition to monitoring, a supervision service (human support) is provided during the same period.
Which organizations are currently using the RCTS IP service?
This list is available here.
What is the average activation time for the RCTS IP service?
60 days. This period may vary depending on geographic location and existing telecommunications infrastructure.
How should I proceed to request more information about the service?
Please send an email to noc@fccn.pt. Once the service is active, only registered administrative and technical contacts will be able to request information or make changes to the active service.
What is RCTS Plus?
RCTS Plus is the virtual private network service that FCCN provides to its members.
Can I receive the RCTS Plus service in two geographically distinct locations?
Yes, the minimum is two locations. This Service can connect multiple locations in different locations.