Is the service monitored 7x24x365?
Yes, in addition to monitoring, a supervision service (human support) is provided during the same period.
Which organizations are currently using the RCTS IP service?
This list is available here.
What is the average activation time for the RCTS IP service?
60 days. This period may vary depending on geographic location and existing telecommunications infrastructure.
How should I proceed to request more information about the service?
Please send an email to noc@fccn.pt. Once the service is active, only registered administrative and technical contacts will be able to request information or make changes to the active service.
What is RCTS Plus?
RCTS Plus is the virtual private network service that FCCN provides to its members.
What rates does the RCTS Plus service offer?
Virtual private network ports can be configured at 100Mbps, 1Gbps, or 10Gbps.
What is RCTS IP?
RCTS IP is the oldest service provided by FCCN and guarantees IP connectivity between RCTS institutions and the Internet.
Who can access RCTS IP?
The types of organizations eligible for access to RCTS IP are defined in the "RCTS AUP" document. Essentially, these include all organizations that carry out teaching and/or scientific research activities.
What speeds does the RCTS IP service provide?
Between 100Mbps and 10Gbps. These speeds are synchronous, meaning the transmission capacity is equal to the data reception capacity.
Can I receive RCTS IP service in two geographically distinct locations?
These situations always require analysis of the requirements and are analyzed individually.
Is the service monitored 7x24x365?
Yes, in addition to monitoring, a supervision service (human support) is provided during the same period.