One of the main features that the VoIP@RCTS service allows is Mobility, that is, the possibility of each user's extension being able to accompany them everywhere as long as they have access to a network point.

Voicemail also gains a new dimension, with the possibility of integrating it with email. This means that any message arriving in voicemail can also arrive in your email inbox simultaneously.

Authorization levels for making calls can now be defined per user according to their needs.

Another feature of the system is the creation of virtual conference rooms. By sharing the room with other participants, anyone can join the virtual room for audio conferencing.

Naturally, all the services available in the traditional telephone system are also available, such as extension blocking, call forwarding, and other features.