The FCCN Unit participates, with technological know-how, in the most recent digital literacy initiative promoted by INCoDe2030: the “We Are All Digital” Line. With a role of technological support, the FCCN Unit joins the great objective of helping to connect the population with less digital literacy to the virtual world, through help in the validation of requirements, the necessary technical support and the provision of technical infrastructure to support the project.
The "We Are All Digital" Line is an initiative of the INCoDe.2030 program, which brings together the efforts of several national entities to help the Portuguese population with fewer digital skills better cope with the social isolation in which a large majority find themselves. At a time when the severity of the COVID-19 situation imposes social and professional constraints, the changes in everyone's lives are enormous. A significant portion of the population has increasingly used different digital technology solutions for different purposes, particularly to alleviate feelings of isolation.
However, there are still a significant number of people in Portugal who, because they haven't had the opportunity to acquire basic digital skills, are further removed from these resources. The "We Are All Digital" project provides a hotline for these people. free (800 100 555). A vehicle through which people can request help from teams of volunteer mentors recruited from higher education institutions.
The main objective is to promote greater interaction with family and friends, helping people acquire basic skills that will help them mitigate the effects of isolation. To this end, INCoDe.2030 relies on the support of the operator NOS to run the helpline, coordinated by Digital Transformation Colab (DTx), in conjunction with the Foundation for Science and Technology, through its National Scientific Computing Unit (FCCN). In this initial phase of the project, the volunteers come from the Polytechnic Institute of Cávado and Ave (IPCA), with around 30 students, coordinated by 15 teachers.
At the same time, short tutorials were developed explaining how to use apps like Skype, WhatsApp, Facebook, Messenger, and Instagram, and an advertising campaign is being developed for TV, radio, and digital media, featuring surprise influencers! The goal is to raise awareness for an essential cause in a time of uncertainty and greater hardship.
For Nuno Feixa Rodrigues, General Coordinator of INCoDe.2030, “INCoDe.2030 has already been paving the way in Portugal to support the population with fewer digital skills. This support involves pedagogy and the dissemination of digital literacy to those who lack direct access to it. Naturally, the current context of COVID-19, and what it means for everyone, has accelerated the need to implement this initiative. While we are all forced to remain more isolated, the Somos Todos Digitais Line will be an essential vehicle to help many Portuguese connect with their family, friends, and the world at large. No one can go without a response, and it is wonderful to have the support of so many organizations, highlighting the role of NOS and IPCA..”
Find out everything at:
https://somostodosdigitais.pt or at https://somostodasdigitais.pt/
